Course Booking Policy

Course Booking Policy

Full payment must be received at least 14 days before the course start date. If the booking is made within 14 days of the course commencing, full payment must be received within 3 working days of the booking being made.

If you wish to either cancel or postponed a course booking, then you agree to pay in full the fees shown below. Your consumer rights are unaffected.

Bookings received less than 28 days before the course commencement will receive a pro-rata cancellation and deferment period.


Notice Received Course Cancellation Fee Course Deferment Fee
28 days or more Zero fees Zero fees
15 – 28 days 25%  10% 
4 – 14 days 75% 25% 
Less than 4 days 100% 100%

In the unlikely event that a course is cancelled by the Academy of Public Speakers, you will be offered the choice of attending on an alternative date or a refund of 100% of course fees paid. Liability for any fees or costs incurred resulting from the cancellation will not be accepted.